About Ian Aitchison

VP Product Management at Nexthink.
Find out more about Nexthink … here!

I’m a software product/business leader. I’ve led the delivery and business growth of new and innovative SaaS & OnPrem products into the DEX, ITSM, ITAM, SAM, Automation and IGA markets.

Business, Vision, Strategy, Execution, Leadership, Markets, Customers, Growth, Acquisition etc.

Click on the icons below to see my LinkedIn and Twitter profile pages

I contribute into the ITSM/ESM industry and market. I’m a seasoned public speaker and event-presenter. I’ve presented worldwide across big-stage keynotes, event conferences sessions, at prospect and customer events and many online events.

Typical subjects include : best practice, innovation, artificial intelligence, machine learning, self-service, ITSM and ITAM.
I’ve spoken at : Gartner, HDI, ITSMf, Support World, SDI, SITS and many others

Blogging : I’m using this site to have somewhere to share all the words that keep coming up. This is a purely personal, non-commercial site to help me form and share ideas and experience.

I don’t expect everyone to agree with everything on here. I fact, I’m sure many won’t. I also don’t expect this to be very polished content. I’m sure you’ll find plenty of holes in the design, the wording or the opinions expressed. That’s OK 🙂